Customer Service Manager

20 person consumer tech startup
Background and skills
We are seeking a Customer Service Manager to join an award winning startup. You will lead a small team, and grow and shape a vital part of the company. You’ll split your time between team management, front-line customer service, and helping build a new Customer Success function - delivering fantastic customer service across the board. You’ll work closely with the founders, in a fast paced, friendly and innovative environment.
Budget
PAYE salaried
£35k to £40k per year
Office time
Partly remote, >50% in office
Key Responsibilities
Hiring and managing staff
Client entertainment
Managing key strategic accounts
Days per week
5 days a week
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