Head of Operations

500 person ecommerce logistics business
Background and skills
We are searching for a customer centric Head of Operations to lead and manage the operations and customer service functions for an established, growing ecommerce delivery business. Reporting to the Operations Director, the Head of Operations will take responsibility for the UK customer service and operations team, ensuring partnerships are well managed and customers are dealt with appropriately and promptly. This is a fantastic opportunity for an experienced, talented Operations professional to work for an exciting business led by a new, dynamic CEO.
PAYE salaried
£65k to £80k per year
Office time
Partly remote, >50% in office
Key Responsibilities
Customer service
Internal processes
Health & safety
Days per week
3 - 4 days a week
5 days a week
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